Frequently Ask Questions

FAQ MySchoolCloud ERP

The subscription is automatically installed when you buy online. In case of invoice order, our team will contact you when the portal has been installed.

Cloud hosting clients, please follow the password reset link on your portal. In case of any further help raise a ticket Here 

Yes. Please contact us for wire transfer options ONLY for Business customers.

The charge on your card will indicate CHOICE CLOUD. We use Stripe and Paystack as our online payment Merchants

Yes. Follow the link for Account Management. https://choicecloud.net and inside the portal click on the customer portal if paid via Stripe. Any other payment methods , contact our billing team via [email protected]

As long as you have a valid support license, raise a ticket with your order details and we will re-issue a new license to rehost. Subject to terms and conditions.

Raise a ticket to our support/billing team.